LET US ANSWER YOUR QUESTIONS...
Tools
Shipping to U.S. - Canada - Worldwide
*please choose proper shipping option at checkout
**Shipping Times Are Listed Under Each Product
WHAT FLUID CAPACITY DO YOUR JIGS PRODUCE?
While we cannot give you exact fluid ounces for completed projects (due to differences in clay and firing) we are happy to give you approximate fluid measurements. Please note: Clay can be bellied out to increase capacity and slabs can me made larger or smaller to produce many different sizes. We encourage testing in your own studio element to get exact capacity. See Chart Below. Click to go to item.
WHAT'S YOUR RETURN POLICY?
Items that are defective and returned will be fully refunded. Partial refunds will be issued if the buyer chooses to return the item because of personal reasons not dealing with the quality of the item. Partial refunds include the price of the item, less original shipping costs. Return shipping is the responsibility of the buyer. All returns must be packaged in the same or similar packing material shipped in. All returns must be insured. Full or partial Refunds are issued after shop owner receives the item and inspects it. Please Note: We are not liable for products that are lost, stolen or broken (misshaped). Please see care instructions below.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
HOW DO I CARE FOR MY TOOLS?
A quick wipe with a damp sponge should do the trick. For dried-on clay, cool, soapy water can be used with a sponge, rinse and dry. Do not use hot water, dishwasher, soaking or expose to excessive heat as the material may warp.
DO YOU TAKE CUSTOM ORDERS?
Absolutely! I love to work one-on-one to create the tool you're looking for. Please contact me via email and we can begin with specifications, needs, etc. Please note that we will not reproduce another company's tools...but I will work on something unique to get your job done!
Pottery
WHY IS YOUR POTTERY STORE OUT OR LOW IN STOCK?
I am a small-batch artist, which means I am the only one handmaking the designs you see. I work in small batches for a few reasons, but mainly because it gives me an opportunity to restock my store more times throughout the year. Please join my newsletter to hear about shop updates and have early shop access before the general public!
WHAT'S YOUR RETURN POLICY?
Items that are defective and returned will be fully refunded. Partial refunds will be issued if the buyer chooses to return the item because of personal reasons not dealing with the quality of the item. Partial refunds include the price of the item, less original shipping costs. Return shipping is the responsibility of the buyer. All returns must be packaged in the same or similar packing material shipped in. All returns must be insured. Full or partial Refunds are issued after shop owner receives the item and inspects it.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
HOW DO I CARE FOR MY NEW POTTERY?
Great question! All my items are dishwasher and microwave safe. With the exception of: candles and wooden elements. That being said, hand-washing will keep your pottery happier longer.
DO YOU TAKE CUSTOM ORDERS?
Absolutely! I love to work one-on-one to create the exact piece you're looking for. Please contact me via email and we can begin with concepts, color schemes, etc. You can also visit my Instagram Gallery for inspiration. Please note that I will not reproduce another artists work.